At SumUp, we're on a mission to empower small businesses across the globe by providing a vast set of simple and affordable business tools to help them start, run, and grow their businesses. As a Senior Retail Designer, you will shape how SumUp shows up in brick-and-mortar and marketplace environments—from structural packaging and in-store execution to 3D product visualisation.

This is a high-impact role where you will own key initiatives such as retail structural packaging, partnering closely with Hardware, Product, Marketing, and Logistics to deliver production-ready assets on time and to a high standard. You will combine strong packaging craft with senior-level autonomy to turn complex, ambiguous input into clear recommendations that enable fast, informed decision-making.

What you'll do

• Lead Retail & Packaging Design: Design cohesive retail journeys across physical and digital touchpoints, leading structural packaging design that balances shelf impact with production, sustainability, and compliance constraints.
• Drive Creative Production & 3D: Create high-fidelity 3D renders and assets for all products, defining scalable workflows and standards for motion and central design teams.
• Execute Production-Ready Assets: Deliver technical, vendor-ready assets for packaging, displays, and digital storefronts (including Amazon) that meet all regulatory and channel specifications.
• Build Modular Systems: Evolve modular retail toolkits and visual standards that allow regional teams to localise assets efficiently while maintaining global brand consistency.
• Manage Stakeholders & Projects: Proactively manage high-risk, high-cost projects, providing clear visibility on timelines and risks to leadership while running structured feedback sessions.
• Champion Compliance & Strategy: Integrate local compliance regulations into master assets and act as a consultant for digital journeys to ensure a seamless end-to-end customer experience.

What makes you great for this position

• Extensive experience in retail and structural packaging design, with a proven ability to deliver production-ready assets across physical and digital environments.
• Advanced proficiency in 3D visualisation and rendering, with the ability to define standards and templates for scalable creative execution.
• Strong technical understanding of materials, fabrication, and vendor management, including the ability to resolve feasibility constraints early in the design process.
• Mastery of design systems and CMS/DAM tools to manage complex workflows, version control, and multi-market templates.
• Senior-level autonomy in scoping projects, prioritising competing tasks, and navigating ambiguity in a fast-paced environment.
• Exceptional communication and storytelling skills, with the ability to frame technical challenges in commercially relevant terms for leadership.
• Collaborative mindset, skilled at partnering with Hardware, Engineering, and Marketing teams to bridge the gap between print and digital retail journeys.

Why you should join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.

🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success.

📚 A dedicated annual L&D budget of €2000 for your individual development, which you can be used to attend conferences and/or advancing your career through further education.

💶 A corporate pension scheme where we match up to 20% of your contributions.

🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days.

🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches.

🌴 Break4me: 1-month sabbatical after 3 years of service.

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.

About SumUp

Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing a vast set of simple and affordable business tools to help them start, run, and grow their businesses. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster an inclusivity and continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.

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