Since 2017, HiSERV has been transforming the GSE (Ground Support Equipment) market through outstanding quality, high flexibility, and fair, transparent pricing. We manage and offer our customers a young, modern fleet of more than 14,000 units. With short-term rentals, pay-per-use models, and real-time tracking, we optimally meet our customers' needs. Our clients include renowned companies in ground handling, airlines, and airports across Europe. By using innovative digital solutions, we provide reliable data to optimize usage and costs. We offer a wide range of additional services related to GSE rental: consulting, maintenance, fleet management, training, and more.

For our location in Schönefeld, we are looking for an Quality & ESG Specialist (m/f/d).

Purpose

The Quality & ESG Specialist is responsible for ensuring the highest standards of quality, efficiency, and environmental, social & governance related topics across all company operations, developing and implementing process improvements, and maintaining compliance with industry and HiSERV regulations.

Responsibilities

• Quality Management: Develop, implement, monitor and control quality to maintain high service and operational standards.
• Environmental: Maintain and check for adherence of the Environmental Management System HiSERV Group wide, report achievements/developments internally and externally.
• Safety Compliance & Reporting: Ensure all operations comply with aviation, health, and safety regulations, maintain up-to-date knowledge of industry regulations and report to senior management regularly.
• Audit & Certification Management: Coordinate internal and external audits, ensuring compliance with ISO standards and other relevant certifications; support the certification process of HiSERV Group.
• Training & Awareness: Develop and implement training programs to ensure employees understand and adhere to quality and safety standards.
• Continuous Improvement: Promote a culture of continuous improvement by analyzing performance data and implementing best practices.
• Cross Department Collaboration: Work closely with all departments to integrate quality and ESG measures into daily operations.

Requirements

• Experience in quality management, process optimization, environmental and safety compliance.
• Ability to develop and implement quality and environmental management systems and process improvements.
• Experience in conducting audits and handling certifications.
• Strong analytical and problem-solving skills.
• Excellent communication and training abilities.
• Proficient knowledge of ERP systems and Microsoft Office (Excel, Outlook, Word).
• Background in aviation, logistics, or GSE industry preferred.
• Language Skills: English C1, German is a plus
• Willingness to travel within Europe frequently.

Why join HiSERV?

• Play a key role in a growing, internationally active company with flat hierarchies and short decision-making processes.
• Have access to diverse development opportunities and room for shaping your field of business.
• Find a modern working environment and a motivated team with a hands-on mentality.
• Attend regular employee events.
• Benefit from an attractive and competitive salary model.

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