Your tasks

As KoRo grows and all teams depend on reliable and secure IT, we’re looking for a hands-on IT & Security Operations Specialist to help us keep our environment smooth, secure, and well-organised. You will work closely with our external partners and internal teams, take ownership of day-to-day IT operations, and support our company-wide NIS2 readiness.

• Provide day-to-day IT support for our hybrid workforce (remote + office), solving issues quickly and with a service mindset
• Support user lifecycle processes (onboarding, offboarding, access changes) together with P&C
• Administer our core systems (Google Workspace, Microsoft 365, MS Dynamics, selected SaaS tools)
• Support operations of MDM (with our external partner), device policies, and hardware lifecycle management
• Maintain and improve our security fundamentals: SSO usage, MFA enforcement, access reviews, documentation, and basic monitoring
• Support internal teams with tool access, routing requests to the right owners where needed
• Assist in NIS2 tasks: evidence collection, asset lists, documentation updates, and keeping controls running
• Keep our office IT environment healthy (network basics, meeting rooms, printers, Wi-Fi, etc.)
• Keep track of SaaS tools, licenses, and inventories, ensuring minimum security requirements are met
• Help evolve our processes and documentation as we grow (no enterprise stuff, just simple, clear processes)

Your profile

• 1–3 years experience in IT support, IT operations, or similar hands-on technical role
• Comfortable working with Google Workspace and/or Microsoft 365 (no need to be a deep expert)
• Basic understanding of networks, security hygiene, and device management
• Interested in security and happy to learn about NIS2, SSO, IAM, and compliance basics
• Good communicator: able to work with P&C, Office Management and all teams in a friendly, helpful way
• Structured, reliable, and detail-oriented: you like clean processes and checklists
• Pragmatic mindset: you understand we’re a lean company and prefer simple, effective solutions over heavy enterprise tooling
• English required, German a plus

What you can expect from us

• Our diverse team is ready to be enriched and inspired by your ideas: help building the future of food retailing in our fast-growing start-up!
• Extensive onboardings which will prepare you for your various and challenging tasks
• Flexible working hours and home office options to ensure a good work-life balance
• A beautiful and modern office in Berlin Schöneberg, easy to reach by public transport – and we cover the costs of your monthly BVG (public transport Berlin) ticket
• Find your way (back) to the gym thanks to fitness cooperations with Urban Sports Club or FitX
• Optimal performance thanks to a Windows laptop or a MacBook.
• Well equipped office kitchen with fresh fruit, delicious KoRo snacks, coffee and tea
• 20 % discount in our KoRo online store
• Regular team events and joint activities as well as legendary company parties

Sounds good?

Then send us your application and all other relevant documents (CV and motivation letter) via our website. We are looking for team members, not just co-workers! We are curious to know who you are and what moves you, so feel free to tell us already in a few introductory sentences.

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