Since 2017, HiSERV has been transforming the GSE (Ground Support Equipment) market through outstanding quality, high flexibility, and fair, transparent pricing. We manage and offer our customers a young, modern fleet of more than 14,000 units. With short-term rentals, pay-per-use models, and real-time tracking, we optimally meet our customers' needs. Our clients include renowned companies in ground handling, airlines, and airports across Europe. By using innovative digital solutions, we provide reliable data to optimize usage and costs. We offer a wide range of additional services related to GSE rental: consulting, maintenance, fleet management, training, and more.

For our location in Schönefeld, we are looking for an

IT Administrator – Cloud & Microsoft 365 (m/f/d)

Purpose

In this role, you support the smooth operation of our cloud‑based IT environment with a strong focus on Microsoft 365. You help ensure that employees can work efficiently and securely by providing reliable IT services and day‑to‑day technical support. You are a key contact for IT‑related topics and contribute to a stable and user‑friendly digital workplace.

Responsibilities

• Support and administration of our Microsoft 365 environment (e.g. Exchange Online, Teams, SharePoint, OneDrive)
• Basic administration of cloud‑based users, devices, and access rights
• Support daily IT operations in a modern, cloud‑first environment
• Provide first‑ and second‑level support for employees regarding hardware, software, and M365 applications
• Assist with the setup, configuration, and maintenance of end‑user devices
• Support the implementation and monitoring of IT security measures in a cloud environment
• Assist with backups, basic security controls, and compliance with internal IT guidelines
• Maintain IT asset information and support documentation of systems, processes, and changes
• Support continuous improvement of the digital workplace and IT services

Requirements

• Initial to solid experience in IT support, IT administration, or a similar role
• Basic practical experience with Microsoft 365 or other cloud‑based collaboration platforms
• General understanding of user support, device management, and cloud services
• Interest in cloud technologies and modern workplace solutions
• Structured and solution‑oriented way of working
• Ability to communicate technical topics clearly to non‑technical users
• Good command of English; German skills are an advantage

Why join HiSERV?

• Take on a important role in a growing, internationally operating company characterized by flat hierarchies and quick decision-making processes.
• Benefit from a variety of opportunities for professional development and training, as well as the freedom to shape your area of responsibility.
• Enjoy a modern work environment and a motivated team with a strong hands-on mentality.
• Participate regularly in employee events.
• Receive an attractive and competitive compensation package.

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