Менеджер по обслуживанию клиентов в сфере пищевых ингредиентов / нутрицевтиков (м/ж/д)
GFIC
Ланген, Гессен

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Customer Service Manager (m/f/d)

Location: Langen, Germany
Industry: Food Ingredients / Nutraceuticals
Employment Type: Full-time

About the Company

  • Our client is an established international supplier of specialty ingredients for the food, nutraceutical, and health industries.
  • The European team in Langen supports customers, suppliers, and partners across the region with high‑quality service, reliable operations, and strong commercial collaboration.
  • To strengthen the local organization, we are looking for a Customer Service Manager who will play a key role in ensuring smooth daily operations and excellent customer experience.

Aufgaben

  • Act as the primary contact for customers and suppliers
  • Prepare quotations and manage customer orders, forecasts, and contracts
  • Coordinate logistics with warehouses and freight forwarders
  • Process invoices, credit notes, and supplier documentation
  • Ensure accurate documentation and archiving
  • Support the sales team with customer activities and events when required

Qualifikation

  • Commercial background (Kaufmännische Ausbildung or similar)
  • Strong MS Office skills; ERP experience is an advantage (training provided)
  • Fluent in German and English
  • Detail‑oriented, structured, and reliable
  • Strong communication skills, confident on the phone
  • Team‑oriented and solution‑driven
  • Experience in logistics or supply chain is a plus

Benefits

What You Can Expect

  • A role within a stable, international ingredients company
  • Close collaboration with a small, supportive European team
  • A dynamic environment with direct impact on customer satisfaction and operations

How to Apply

Please submit your CV including salary expectations, availability, and relevant certificates.

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