Менеджер по работе с клиентами
Seqana GmbH
Берлин, Берлин

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As Client Solutions Manager, you’ll be the operational backbone of Seqana’s Delivery track. You’ll support end-to-end project execution, from onboarding new clients and coordinating across internal teams, to producing project documentation and ensuring projects are delivered on time, within scope, and to the standard our clients expect.

You’ll work directly with some of the world’s largest agrifood companies and project developers, managing complex, multi-stakeholder engagements where scientific rigour and clear communication both matter. Additionally, by supporting data accuracy, tracking revenue admin, and helping to develop and document processes you’ll play a foundational role in shaping how Seqana delivers MRV outcomes at scale.

It’s a role for someone who is organized, detail-oriented, proactive, and comfortable operating across technical and commercial domains.

Tasks

  • Support project delivery across Seqana’s client portfolio, coordinating timelines, deliverables, and stakeholder communication
  • Manage client onboarding workflows: scoping calls, data collection, kickoff documentation, and internal handoffs from the Growth team
  • Track project milestones and flag risks early, ensuring the team has visibility on delivery status
  • Support coordination between Seqana’s solutions team, product team, and external clients to ensure optimal value is delivered to clients
  • Prepare and QA client-facing deliverables: MRV reports, SOC snapshots, sampling designs, and project documentation
  • Help build, refine and document internal delivery processes, templates, and workflows as we scale from bespoke engagements to repeatable delivery
  • Manage client invoicing and be responsible for the administration of keeping the project management tool and KPI dashboards up-to-date for commercial reporting and financial tracking
  • Support client communication by drafting updates, scheduling reviews, and managing follow-ups between milestones
  • Contribute to post-project reviews and client feedback loops to drive continuous improvement

Requirements

  • 1–3 years of experience in project management, client success, consulting, or operations (ideally in climate tech, agritech, sustainability, or a technical B2B environment)
  • Strong organisational skills and attention to detail: ability to proactively keep things on track without being asked
  • A process-oriented mindset: you notice when things are ad hoc and take initiative to make them structured, documented, and repeatable
  • Clear, professional communication: you can translate between technical teams and non-technical clients
  • Comfort with early-stage environments: you’ll help build build and refine processes
  • Familiarity with project management tools (Notion, Asana, Linear, or similar)
  • Interest in soil science, carbon markets, or regenerative agriculture (direct experience is a plus, not a requirement)
  • Fluent English (German, French, or Spanish is an advantage)

What makes you stand out

  • Experience working with carbon standards or methodologies (Verra, Gold Standard, GHG Protocol)
  • Background in geospatial data, remote sensing, or environmental consulting
  • Experience in a high-growth startup scaling its delivery function
  • Exposure to enterprise or B2B client management with long sales cycles and complex stakeholder maps

Benefits

  • A foundational role in a growing climate-tech company with real scientific and commercial impact
  • Direct exposure to global clients (Danone, BASF, and others) and cutting-edge carbon methodologies
  • A collaborative, mission-driven team that values scientific rigour, transparency, and getting things right
  • Hybrid working from Berlin, or remote within the EU
  • Competitive salary benchmarked to the Berlin climate-tech market
  • Opportunities for continuous learning and professional growth, supported by a 500€ training budget
  • Opportunity to shape the delivery function from the ground up alongside the Client Solutions Lead

Join us if you want to advance climate action in your daily work and are open to new insights and opportunities every day. Please email us with your CV and a short motivational letter via JOIN.

Seqana is committed to building a workplace culture based on strong values, where equal employment opportunity is guaranteed to all applicants and team members regardless of their race, color, ethnicity, sex, sexual identity, religion, or disability.

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